Privacy Policy
Last Updated: August 29, 2026
Pelica, Inc. ("Pelica," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you visit our public website at pelica.com (the "Website"). This policy does not apply to the Pelica platform or services, which are governed by a separate agreement with your organization.
1. Information We Collect
When you visit our Website, we may collect the following types of information:
- Usage Data: Information about how you interact with our Website, including pages visited, time spent, browser type, device type, and referring URL.
- Contact Information: If you voluntarily submit your name, email address, or other contact details through a form or scheduling link.
- Cookies and Similar Technologies: We may use cookies, pixels, and similar technologies to improve your experience and understand how our Website is used.
2. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our Website;
- Respond to inquiries and communicate with you;
- Analyze usage trends and optimize our content;
- Comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information with:
- Service Providers: Third parties that help us operate our Website (e.g., analytics, hosting).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
4. SMS & Text Messaging
If you provide your mobile phone number and agree to receive text messages from Pelica, we may send you text messages related to scheduling, care coordination, appointment reminders, and other operational updates on behalf of the healthcare organizations we work with.
- Message frequency varies depending on the program; you may receive multiple messages per month.
- Message and data rates may apply, depending on your mobile carrier plan.
- We do not sell or share your mobile phone number or opt-in data with third parties or affiliates for marketing or promotional purposes.
- You can opt out of text messages at any time by replying STOP. You can request help at any time by replying HELP.
- Carriers are not liable for delayed or undelivered messages.
5. Cookies
Our Website may use cookies and similar tracking technologies. You can control cookies through your browser settings. Disabling cookies may affect your experience on our Website.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
7. Data Security
We take reasonable measures to protect the information we collect. However, no method of transmission over the Internet or electronic storage is completely secure.
8. Children's Privacy
Our Website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and will be effective immediately upon posting.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at founders@pelica.com.